![]() (and as long as I'm working on the second monitor it works fine, but the second I use anything on the primary monitor monitor 2 stops refreshing, until I once again hit the windows key/hover over the connection bar). Through trial and error I found that I could get the second monitor to refresh by either hovering my mouse over the connection bar, or by pressing the windows key. When I log into remote desktop with dual monitors my secondary monitor does not refresh and appears to not work. This same issued happened to me when I updated my Nvidia drivers for my GTX 1660ti. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If the Answer is helpful, please click "Accept Answer" and upvote it. Using Multiple Monitors with Windows Remote Desktop The refresh cycle of the thumbnail image is about three seconds in ideal conditions but can lag depending on connection speed and data transfer.1.What's the model of your HP all in one computer? for example HP 66 Pro G2Ģ.Did you try to unplug and plug-in the monitor VGA/DP/HDMI cable to your HP all-in-one computer?ĭo you use rdp file to remote access the remote server?Ĥ.Did you try to update display card driver on your local problematical computer?ĥ.Could you please enter winver in command prompt on remote computer to look the OS version?Ħ.If we open "Remote desktop connection" app and set "use all my monitors for the remote session" like below picture, then enter the remote computer ip/FQDN, will the same issue happen?ħ.What's the resolution about both monitors (HP all-in-one monitor and Acer monitor)?Ĩ.Are you administrator of remote server? The position of each rectangle corresponds to the position configured for each monitor on the remote desktop. If the session is in grayscale mode, the remote monitors are represented by rectangles rather than thumbnail images. You can also select View All to show all the displays attached to the remote computer in the Screen Sharing window. To change your view, click on the thumbnail of the monitor you wish to see. The primary monitor appears in the Screen Sharing window by default. ![]() The monitor currently displayed in the Screen Sharing tab will be highlighted. The position of each thumbnail image corresponds to the position configured for each display on the remote desktop. Select the Displays tab to see thumbnail images of all the displays attached to the remote computer. If you are using full screen view while using this feature, the remote system is displayed across all of your monitors. With this feature, you can fully utilize all the monitors connected to the client computer, therefore being able to adjust screen sizing and scaling during an RDP session across multiple monitors. If the remote computer has no additional monitors attached, the Display icon will be inactive.Īn option allows you to open a Remote Support connection expanded across all the monitors on the client computer regardless of the client monitor configuration. To change your view, click on the rectangle that represents the monitor you wish to see. In this view, the remote monitors are represented by rectangles rather than thumbnail images. Select the Display icon to see all the displays attached to the remote computer.
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